Telemarketing Representative I

General Responsibilities:
To sell cable television products and services to new or existing customers by telephone solicitation.
Specific Responsibilities:
Sell cable television products and services by telephone solicitation.
Responsible for possessing a basic level of product knowledge of all programming offered to our customers, including knowledge of existing programming content, pricing, packaging and channel line-up.
Conduct reminder calls for service and installation appointments.
Post installation calls are made as prescribed along with downgrade and disconnect retention calls.
Pay-per-view acquisition calls.
Upgrade and improve sales presentation, knowledge of products, service and rates, as required.
Other duties as directed or assigned.
Preferred Experience/Skills:
High School Diploma or equivalent.
Previous telemarketing/sales experience preferred.
Good verbal and written communication skills required.
Must be proficient with computers.
Ability to work in a fast-paced environment.
Ability to work flexible hours, including evenings.
Keywords: Sales, Telemarketing, Call Center
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